Securing of customer infomation is ourtp priority, you can fell completely at ease when providing your information on the website myauris.vn as well as the official communication channels of the company (Verified “My Auris” Fanpage with a blue checkmark, at My Auris clinics nationwide). Please read our “Privacy policy” below to have a better understanding of the commitments we undertake to ensure the security of customer information and to protect our valued customers.

Customer information collection

When using certain services on myauris.vn, you may be required to provide some basic information, such as: fullname, contact phone number, address, images related to dental condition, etc. These personal details must be accurate and lawful. My Auris takes no responsibility for any legal aspects of the provided information. We may gather information about the frequency of your dental visits, appointment times, viewed products/services, clicked links, IP address, and more.

Commitment to protect customer privacy information

My Auris commits to employing security measures to safeguard against loss, inaccuracies, or alteration of data within the system.

Commitment to using information Solely for Customer Service

Information collected through myauris.vn will utilized for research purposes to enhance your shopping experience on myauris.vn. This information will also be employed to assist customers in case of issues or disputes related to purchasing, payment, warranties, and other matters connected to the usage of My Auris products or services. The information you provide will be utilized optimally to ensure your safety when using services on myauris.vn.

Commitment no share, sell or rent customer personal information.

We don’t share information provided by customers on myauris.vn for third parties with commercial purpose. The Information that you provided is only used by our staff to contact you in order to assit with the doctor’s recommendations or to provide information to you.

We will share personal informations about you with companies or individuals in the following case:

• We have your consent to disclose such information.

• We need to disclose customer information to other service providers at your request.

• We comply with necessary legal requirements, if any.

• We observe that your actions on our website violate our usage guidelines for certain products or services.

Change to the policy

The content of this privacy policy can change to align with the needs of My Auris as well as the needs and feedback from customer, if applicable. When updating the content of this policy, we will edit the “Last updated” time above. This “Privacy policy” applies solely to myauris.vn, and does not encompass or relate to third parties advertising or linked on myauris.vn. Therefore, we recommend that you carefully read and prefer to the “Privacy policy” content of each website you are accessing.

Contact information

We always welcome your feedback, inquiries, and information regarding this “Privacy Policy”. If you have any related questions, please feel free to contact us at the Email address: cskh@myauris.vn.